1. Introduction  

Welcome to BookTix Live. The BookTix Live Website (“The Site”) is comprised of various web pages operated by Booktix Canada Ltd., aka, BookTix.  Usage of this site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Site constitutes your agreement to all such Terms and that you agree to comply with them. Please read these terms carefully before you start to use our Site, as these terms of use will apply to your use of the Site whether or not you choose to purchase tickets from the Site. If you do not accept these Terms, you must not use our Site. We may revise these Terms at any time by updating this posting. You should check the Site from time to time to review the then current Terms, as they are binding on you.

These Terms refer to the following additional terms, which also apply to your use of Site:

• Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our website and/or the Service, you consent to such processing and you warrant that all data provided by you is accurate.

• If you sign up to the Service to sell tickets as a client, our Terms of Service will also apply.

2. This Agreement shall remain effective until terminated in accordance with its terms. We may terminate this Agreement, and/or Your access to and use of the Site or any portion thereof, immediately, in the event we determine, in our sole discretion, that you have breached this Agreement. You may choose to terminate this Agreement at any time, for any reason. Upon termination, you will not have access to Your account or any information stored within Your account. You are solely responsible for keeping backup records of any information you want after Your account is terminated. We are not responsible for, and will not provide you access to, any information within the account after account termination.

3. About us  

The Site is operated by Booktix Canada Ltd, (“We”). We are registered in Canada, our address is 1055 West Hastings Street, Suite 1700, Vancouver BC V6E 2E9 Canada

4. BookTix Live Services

BookTix shall provide the following Ticketing Services and Livestreaming Services (“Live Services”) under this Agreement: BookTix Live provides Users with the ability to purchase tickets to live, in person events and or livestreamed, virtual events; and make donations to third party organizations (herein after “Event Organizers” ). BookTix also provides a streaming platform for the receiving and viewing of the Event Organizers presentation/stream/production by the ticket holder.

USERS UNDERSTAND AND EXPRESSLY AGREE THAT BOOKTIX DOES NOT HAVE CONTROL OVER THE TICKETS PRESENTED FOR SALE OR THE PERFORMANCES PRESENTED BY THE EVENT ORGANIZER. BOOKTIX IS NOT A PARTY TO ANY AGREEMENT BETWEEN USERS AND EVENT ORGANIZERS, BUT IS MERELY A MEDIUM THROUGH WHICH THE SALE OF TICKETS, STREAMPASSES, AND DONATIONS ARE FACILITATED AND LIVESTREAMS ARE PRESENTED. ANY ISSUES CONCERNING, THE QUALITY OF A STREAM, THE STREAMPASS, OR TICKETS RECEIVED BY THE USER OR PAYMENT DUE TO THE EVENT ORGANIZER MUST BE RESOLVED DIRECTLY BETWEEN THE USER AND THE EVENT ORGANIZER.

BookTix makes no representations about any aspect of the tickets or StreamPasses made for sale by any Event Organizer whether in public, private or offline interactions. All Users do hereby expressly agree not to hold BookTix (or BookTix’s officers, directors, employees, investors, subsidiaries, agents, assignee’s, representatives, advertisers, marketing partners, licensors, independent contractors, subcontractors, data processors, recruiters, corporate partners, or employees, hereinafter “Affiliates”) liable in any way for disputes arising out of the sale of StreamPasses and Tickets by Event Organizers through the BookTix Site or any other ticketing system. BookTix and its Affiliates expressly disclaim any liability whatsoever for any damage, suits, claims, and/or controversies that arise or relate in any way to this Site, Our Services, the information provided through this Site and the services provided by or to any User of the Site or our Services.

5. Release

Each Event Organizer will establish it’s own Refund and Exchange Policy. You will need to discuss any requests for refunds or exchanges directly with them.

You understand and agree that in some cases the Event Organizer might need to cancel an in person event and exchange the in person ticket to a StreamPass for a streamed presentation of the Event. If so, the ticket you purchased will be considered redeemed and honored and for Our purposes the Event Organizer would have fulfilled their obligation to You the ticket buyer.  

6. ACCESS, USAGE & PERFORMANCE

You understand and agree that our services, including access to and use of any sites, platforms, and servers may, at times, be inaccessible, inoperable or otherwise unavailable for any reason, including, but not limited to:

(i) equipment or communications malfunctions;

(ii) periodic maintenance, repairs, or administrative reviews which We may undertake from time-to-time;

(iii) manufacturer defects;

(iv) the servers being down; or

(v) causes beyond Our reasonable control, or which are not reasonably foreseeable by Us, regardless of source or causative agent, including, but not limited to acts of government or the negligent, reckless, malicious or criminal acts of third parties or Acts of God.

7. Intellectual property rights  

We are the owner or the licensee of the intellectual property rights on our Site and in the materials published on it. You must not modify the copies of any materials that you have printed off or downloaded in any way.

Our status (and that of any authorized contributors) as the authors of content on our Site must always be acknowledged.

You must not use any part of the content on our Site for commercial purposes without obtaining a license to do so from us or our licensors.

8. Limitation of liability  

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether expressed or implied. BookTix and its Affiliates, shall not be liable to the Client or any Third Party for any direct, indirect, incidental, special, consequential, reliance, punitive or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible loses, or of any nature whatsoever, arising out of or in connection with: (i) providing or failing to provide services, (ii) for loss or corruption of data or programs, (iii) any change in the functionality of the site, (iv) service interruptions or complete outages for any period of time, (v) equipment or internet failure, and (vi) procurement of substitute services or equipment, even if the company has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of the limitation or exclusion of liability for incidental or consequential damages.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to you downloading any content on it, or on any Site linked to it.

We assume no responsibility for the content of websites linked on our Site or content streamed on Our platform. Such links and content should not be interpreted as endorsement by us. We will not be liable for any loss or damage that may arise from your use of them.

Links to third party websites on the Site are provided solely for your convenience. If you use these links, you leave the Site. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the website, you do so entirely at your own risk.

Further, BookTix expressly disclaims liability for errors or omissions in the information, content, materials, services, videos, and livestreams provided on our Site, including the Services provided by us or any third party.  Under no circumstances will BookTix be responsible for any loss or damages, including but not limited to lost profits or loss of business, resulting from anyone’s reliance on information or other content posted on the Site, or transmitted to or by any users on our Site.

7. Site use  

You are responsible for configuring your information technology, computer programs and platform in order to access our Site. You should use your own virus protection software. You may not misuse the Site (including, without limitation, by hacking).

You acknowledge that we will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.

9. Applicable law  

These terms of use, are subject matter and its formation (and any non-contractual dispute or claim) are governed by Canadan law. 

10. Trade marks  

“BookTix” is a registered trademark.

11. Contact us  

Email us at: Info@booktix.ca
Or write to us

BookTix Canada Ltd.
1055 West Hastings Street Suite
1700 Vancouver, BC V6E 2E9 Canada

Thank you for visiting our Website.